The CMO Proof Problem: Why "Awareness" Is No Longer Enough

François Bazini, former CMO of Suntory Europe, has spent years writing and speaking about one of the defining frustrations of modern marketing: the widening gap between what brands spend and what they can actually prove.

Not impressions. Not reach. Not the kind of "engagement" that lives and dies on a social media dashboard. Business impact.

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The Attention Economy Has a Problem. The Impact Sector Is Paying for It.

A new report from Sprout Social landed in my inbox this week with a stat I haven't been able to stop thinking about:

Only 10% of organizations can translate a real-time social signal into tangible business action within hours.

Ten percent. In 2026. After years of investment in social listening tools, data dashboards, and analytics platforms.

The rest? They're sitting on insight they can't act on, watching it age out in a reporting deck while the moment passes.

For the brands and companies Sprout surveyed, that's a missed revenue opportunity. For the impact entertainment sector, it's something even more serious: it's a story told, a viewer moved, and a moment for change that simply disappears.

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Turning Uncertainty into Opportunity with +Media

In today’s turbulent economic and political landscape, many organizations find themselves paralyzed—afraid to communicate, unsure of how to engage stakeholders without misstepping. Yet by staying silent, they risk undervaluing their sustainability initiatives, missing the opportunity to showcase these efforts and contribute to long-term business growth and ROI. 

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